Refund policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns of merchandise that is in new condition, within 30 days of the date of purchase. To initiate a return, please contact us at with your order number and the item(s) you wish to return. We will then provide you with return shipping instructions. Please note that original shipping charges are non-refundable, and the customer is responsible for the cost of return shipping. Once we receive your return, we will process your refund within 7 business days. Your refund will be credited to the original payment method used for the purchase. Exchanges If you would like to exchange an item for a different size or color, please follow the steps for initiating a return and specify the new size or color you would like in your email. We will then hold the new item for you and provide return shipping instructions for the original item.  Thank you for shopping at CUSTOMish!